Sunriver Resort

I appreciated its well-equipped and nicely decorated rooms.

The hotel was located short walk to the SunRiver Resort, conferences and a nice supermarket. I stayed in the room that was kept updated & very clean and available with a kitchenette. The magnificent and lovely location was walking distance from Sage Springs Club & Spa.

Large room with kitchen, which has a warm and a nice view of the mountains.

Loved the updated room! Very comfortable except we need a firmer bed. Appreciated the Keurig coffee maker :) we also appreciated the quiet room & environment

King size bed with a queen size fitted sheet.

Beautiful views, comfortable beds.

Better lighting. Outdoor pools closed and weather was great for outdoor activities. Missed being able to relax by a pool.

Courteous and friendly staff

No soundproofing in walls and ceiling, could hear neighbors. A microwave was needed. Water temperature and pressure were lacking.

Fireplace. Convenience/location.

I don't believe the room was adequately supplied. When I requested additional items they were given but some things shouldn't have to be sought out. The kitchen was totally lacking necessary/handy items. I realize the website said no oven but that shouldn't mean we wouldn't be needing mixing bowls, knives, and useful pots and pans. We had a SMALL saucepan and then the next sizes were huge! We had one very small mixing bowl that you might use for tuna fish and two tiny paring knives...nothing larger for actual slicing. When we arrived the refrigerator smelled like dead fish but the staff promptly replaced with a smaller unit until a larger one could be found. Another BIG complaint was the lack of hot water! My daughter was upstairs and she never was able to get a shower. I had some lukewarm water downstairs but it was minimal at best. I reported the water issue and that was never resolved. We had children that napped and when we returned to our unit at nap time we found a carpenter building a fence right outside our unit. The noise was so loud and ridiculous to even stay in the unit, much less nap. I asked the carpenter if he could come back later and he was nice enough to pack up all of his tools and leave. I guess most of our frustration was in having to make do or make a pain of ourselves. I didn't like calling the front desk so often to ask for things that you should expect from a room that sleeps 6 (which in truth...2 queens and a sofa in close proximity doesn't actually sleep 6). OH! And if there is going to be gravel thrown around because of the ice and snow it seems like a broom could be placed in the unit. We had to go buy one to keep the gravel off of the hardwood floors after it was tracked in. One more thing...the duvets upstairs are awful. They weigh a ton and really can't be slept under which leaves a thin blanket and sheet.

There was no tv remote for the 2nd tv and when we got a 2nd remote they couldn't make it work fully so I had to turn it off manually on the tv vs using remote. Also the drain on the tub had issues and I had to mess around with it to work because the water kept draining out.

Would recommend for a mini-vacation

Beautiful grounds, excellent amenities, and the pool area was gorgeous, making it a perfect spot for families with children to enjoy the outdoor activities and spa services available.

loved the location and the snow. Great lil place to stay. warm friendly service at the lodge also.

due to snow storm we were unable to get to our destination, we were refused a credit for another date or refund of any of our money

Amazing views & fun activities!

We had a blast exploring the trails and playing golf! The view from our room was fine, especially at sunset. We did grab some coffee and muffins from the Lodge, but it would've been nice to have more breakfast options. The staff were super friendly.

Everything you could need in one place

Room was very expensive in comparison to equal room at different location with a hot tub

We had to change rooms because of lack of heat. Front desk was very helpful, altho it took two tries. Thank you for that effort.

The location of the resort is fine with expansive grounds and natural beauty. We loved being able to watch a herd of elk grazing from our cozy room. The room was clean and had a charming gas log fireplace that added warmth to our stay. The amenities were excellent, especially the pool area and outdoor activities like biking and kayaking. We dined at the restaurant multiple times. The food was excellent and delicious, though it felt a bit pricey. Service at the restaurant was friendly, though sometimes a little slow, likely due to being short-staffed. The only major issue we encountered was a lack of clear communication regarding housekeeping services. We had to request it daily, a bit inconvenient. Despite that, our time at the resort felt relaxing and enjoyable overall.

We enjoyed the location for its beauty and serenity. Also enjoyed being near the golf and good restaurants (mainly the great pub).

The room was OK but not great. We enjoyed the fireplace and it was needed as the room was extremely cold and drafty. It was a poorly designed room and really not comfortable for being there 6 days. It might have been better in warmer weather and for a shorter stay. The other complaint I have is that since we were on the bottom floor we heard the noise of people walking up the wooden stairs and walkway quite a bit and there was noise from the room above as there seemed to be little insulation. I would think it would be a problem at a busier season.